Terms of Service
FIREPROOF Method Course
Effective Date: Date of purchase
1. Definitions
1.1 Program: The FIREPROOF Method course, a wellness program designed for firefighters and first responders.
1.2 Program Materials: All content provided as part of the Program, including but not limited to videos, worksheets, PDFs, and other supporting documents.
1.3 Customer: Any individual, firefighter, or first responder who registers for and accesses the Program.
1.4 Commencement Date: The date the Customer completes the initial payment.
1.5 Services: Access to the Program, including pre-recorded videos, worksheets, and optional telemedicine services, if purchased separately.
2. Commencement and Duration
2.1 Program Access: Access to the Program begins on the Commencement Date and continues for the lifetime of the program.
2.2 Subscription Period: Customers enrolled in membership plans will maintain access to subscription bonus materials for the duration of their active subscription.
2.3 Access Expiration: Access to the Program materials expires after the defined period, regardless of whether all materials were accessed or completed by the Customer.
3. Service Fees
3.1 Payment Structure: The Program is available through:
- 4 monthly payment option for telemedicine package only
- 12 monthly payment option for VIP package only
3.2 Refund Policy: Refunds may be requested within 30 days of purchase and will be calculated based on progress made in the course. Contact [email protected] to initiate a refund request. No refunds will be issued for any telemedicine services already provided.
3.3 Late Payments: Customers with overdue payments will have their access to the Program suspended until the account is brought up to date.
4. License
4.1 Grant of License: Customers are granted a non-exclusive, non-transferable, limited license to access and use Program Materials for personal, non-commercial purposes only.
4.2 Prohibited Actions: Customers may not:
- Copy, share, or distribute Program Materials.
- Record or reproduce materials for sale or public display.
- Modify or create derivative works from Program content.
4.3 Ownership: All rights, including copyrights and trademarks, in the Program and Program Materials remain the exclusive property of FIREPROOF Wellness.
5. Access to Services
5.1 Authorized Access: Only the registered Customer is authorized to access the Program. Sharing login credentials or materials is strictly prohibited and subject to access termination.
5.2 Service Interruptions: FIREPROOF Wellness strives to ensure continuous access but is not liable for interruptions caused by factors beyond its control, including technical issues or maintenance.
5.3 Monitoring: FIREPROOF Wellness reserves the right to monitor access and usage to prevent unauthorized use.
6. Termination and Cancellation
6.1 Termination by FIREPROOF Wellness: Access may be revoked immediately for:
- Violation of these Terms of Service.
- Sharing or reproducing Program Materials.
6.2 Cancellation by Customer: Customers may cancel their participation by contacting FIREPROOF Wellness. Refunds for cancellations will be handled per the refund policy outlined in Section 3.2.
7. Limitation of Liability
7.1 Educational Purpose: The Program is for informational purposes only and is not a substitute for professional medical advice.
7.2 No Guarantees: FIREPROOF Wellness does not guarantee specific outcomes or results. Success in the program is highly dependent on the effort and adherence of each participant.
7.3 Liability Waiver: FIREPROOF Wellness is not liable for any injuries, losses, or damages resulting from participation in the Program or use of its materials.
8. Testimonials
By enrolling, Customers consent to the use of their testimonials, feedback, or comments by FIREPROOF Wellness for marketing purposes. Testimonials may be edited for clarity but will not alter the original context or intent.
9. Reproduction and Competition
9.1 Restrictions on Reproduction: Customers may not reproduce, share, or sell Program content.
9.2 Non-Competition Clause: Customers agree not to create, sell, or distribute similar firefighter wellness programs for a period of 18 months after the Commencement Date.
10. Miscellaneous
10.1 Entire Agreement: This document constitutes the entire agreement between the Customer and FIREPROOF Wellness.
10.2 Assignment: This Agreement may not be assigned by the Customer. FIREPROOF Wellness reserves the right to assign this Agreement.
10.3 Amendments: FIREPROOF Wellness reserves the right to update these Terms of Service at any time. Continued use of the Program indicates acceptance of the updated terms.
10.4 Governing Law: These Terms of Service are governed by the laws of the State of Tennessee. Disputes shall be resolved in Tennessee courts.
11. Disclaimers
11.1 Program Disclaimer: The Program is for educational purposes only and is not intended as a substitute for medical, legal, or financial advice.
11.2 Technology Disclaimer: FIREPROOF Wellness is not liable for technical issues, including outages or incompatibility with the Customer’s devices.
11.3 No Guarantees: FIREPROOF Wellness makes no guarantees regarding the accuracy or completeness of Program content.
12. Contact Information
For support or disputes, please contact FIREPROOF Wellness at: Email: [email protected]
Your purchase of this course constitutes your acceptance of these terms and conditions.